EXCELLENT Based on 50 reviews Posted on Google Shaquille ReedTrustindex verifies that the original source of the review is Google. Fast response and quality work. Highly recommended!Posted on Google Erica LeivaReedTrustindex verifies that the original source of the review is Google. This Family own business is absolutely the best!! They are the most professional services I have ever encounter. I was late on arrival and they were willing to work with my schedule. They came in showed walked us thru the process and and showed my spouse and I everything they were going to do. Then they walked us thru with the final product. The house smells amazing, like a brand new home in a 12 year home. I highly recommend them to anyone!! Thank you so much for everything and keeping clean. EricaPosted on Google A. “Nola Cinn” PleasantTrustindex verifies that the original source of the review is Google. Did a great job cleaning my dryer vents. Didn’t take long at all. Gave me great information also.Posted on Google Dennis WikoffTrustindex verifies that the original source of the review is Google. Gio was a great help and he's a very hard worker you should be very pleased with Gio, I was very pleased with him.Posted on Google Alexandra FloresTrustindex verifies that the original source of the review is Google. Great customer service and took the time to answer all my questions. Recommend this company 💯Posted on Google Marcos RodriguezTrustindex verifies that the original source of the review is Google. Muy buen servicioPosted on Google Al LogansTrustindex verifies that the original source of the review is Google. Our representative, Gio, was very professional, knowledgeable, and provided spectacular customer service. He arrived when he said he would and educated us on the build up of dust in our vent system. We will call Premium again, we just won't wait so long.Posted on Google Ella BiluTrustindex verifies that the original source of the review is Google. Premium home services Air Duct Cleaning Services were outstanding! The team was incredibly punctual, professional, and meticulous. My home’s air quality improved dramatically. They offered great maintenance tips and the pricing was fair. I wholeheartedly recommend them to anyone seeking top-notch air duct cleaning!Posted on Google Melissa STrustindex verifies that the original source of the review is Google. Gio did an awesome job! He explained everything in a way that I can understand. He came out the same day. Will use his services again.Posted on Google Carlos santos nashTrustindex verifies that the original source of the review is Google. Excellent services , clean and fresh
GOOD Based on 8 reviews Posted on Yelp Stefanie M.Verified Please be cautious when considering Giovanni of Premium Home Services. The City of Houston informed us that our dryer duct needed to be replaced with an all-metal duct running from the inside of the laundry room to the exterior exit point. Giovanni visited the property and quoted $495 for the job. I clearly stated multiple times--and even provided a screenshot from the official inspection report--that the City required a permit for this type of work. Despite this, Giovanni insisted that he performs this work regularly and that no permit was necessary. After cutting a large hole in the wall, Giovanni discovered that the existing hose had simply become disconnected. I also noticed that the duct inside the wall was the same flexible material as the external hose, not the all-metal ducting required by the City. He still assured me that the setup would pass inspection. When it came time for payment, I questioned the $495 charge because no materials were used, no metal duct was installed, and the only work performed was reconnecting an existing hose with a clamp after cutting a sizable hole in the wall. I offered to pay $395 upfront and the remainder once the work passed inspection, but Giovanni refused--another red flag regarding his reliability. Ultimately, Giovanni charged me $495 plus $40 tax for cutting a hole in the wall and reconnecting a hose. He then wanted additional payment to repair the sheetrock and "complete" the job. The work failed the City inspection, and the inspector confirmed that a permit was required. I had to hire another contractor--who pulled the necessary permit, installed the correct materials, repaired the wall, and still charged less than Giovanni's original quote. I hope sharing my experience helps others avoid the same mistake.Posted on Yelp Stacie E.Verified We were in need of extra vents for a new office and a quilt room. Got 1 quote for quite a lot but they didn't see what was lurking in the vents. There was mold and mildew and even bacteria! No wonder, my nose runs all the time in the house! Giovanni noticed the problem on his way into the attic. He checked and yes there it was! But for a very reasonable price Giovanni cleaned the ductwork, fixed what had been done poorly, and put in the two new vents. One of the best things, these vents are being added correctly! They are not dividing the airflow of the room but are true vents! He is polite, kind, obviously caring, and incredibly knowledgeable about how the air and heating conditioning systems work! So, if you need your ducts cleaned, vents added or even a whole new system put in, call Premium Home Services , to get excellent service, quality and workmanship! Don't hesitate, and don't bother with the other guys, go straight to Giovanni at Premium Home Services.Posted on Yelp Larry B.Verified Not sure where the bad reviews are coming from. This is the only company that responded promptly and followed through with what they said. It's hard to find businesses that take care of the customer and do what they say they are going to do. Had Giovanni come out and unclog our dryer vent. Giovanni did such a good job I asked him to look at our air vents. (I've had several companies look at the vents and give quotes). Giovanni took the time to look at the vents and even fixed two issues that previous companies caused without hesitation or charge. Because Giovanni was so direct and honest, I went ahead and had him clean our vents. Giovanni and his crew showed up on time as promised, respected the house and did and absolutely amazing job. Would highly recommend Premium Home Services to anyone.Posted on Yelp Marshae B.Verified IF I COULD GIVE ZERO STARS OR EVEN NEGATIVE STARS I WOULD! GIOVANNI IS A COMPLETE LIER! My husband and I received service for dryer vent, UV light, and etc on 4/2024, on our invoice as you see attached it was promised that we will receive a free dryer vent service the same time "next year" so 4/2025 which is now since we spent almost $800 on service. I have been calling and messaging Giovanni with no answer from him once I told him we were ready to set and apt for the free vent cleaning. I called Giovanni from 2 different cell phone numbers on different days and months and he magically answered and once I told him who I was he immediately wanted to hang up stating, "oh hi Marshae let me call you back" he never did. Look at the messages attached. HE IS A LIER AND A USER. He took our kindness for weakness and has left us blind. DO NOT WORK WITH HIM OR ANYONE THAT HE KNOWS. THEY CAN NOT BE TRUSTED. AND REMEMBER GIOVANNI ALL LIERS GO STRAIGHT TO HELL!Posted on Yelp Jiang Y.Verified Initially he appeared to be quick response, friendly and professional. But I had two problems with him. First I requested a receipt specifically indicating he found and fixed the Dryer's problem which I need to dispute a charge from the dryer's repair company. after sending him a few of messages he send the receipt but indicting only clean the duct. I sent him another message but got no response. The second problem was the cost. He initially said it costs $149 for the basic duct cleaning. Once he told me they found animal's waste, the price jumped to $549. I am not sure what extra efforts to clean dry animal's waste that worth additional $450 dollars. Look for him using low price to lure customers and jump price significantly. His honesty is now a questionPosted on Yelp Gideon P.Verified The last time I had my dryer vents cleaned was about two to three years ago. Since then, we have been remodeling and building additions to the house. We have noticed over the past 12 months or so that our dryer was not drying properly. The last company I used two years ago charged us a decent but fair price, so I went with them. However, it was before we had work done around the exit dryer vent leading outside. They could have damaged the ducting at that time. Also, we had a new four-pane window installed, and they could have cut the vent ducting then too. Dor (Giovanni) Ashkenazi arrived and made me aware of what he found as soon as he arrived. He did not promise me a cheap amount like the other guy did. Instead, he measured, inspected, and explained in detail what the problem was. The issue was that the vent was disconnected before leading under the concrete to my dryer. He provided suggestions for repair (not with their company) and where it should be directed up through the roof and out. He also did not charge for the visit even though he had to drive 45 minutes for a quote. He was very respectful of my home, professional, and knowledgeable. Update: My window installers are sending someone out to repair the venting from the inside through the drywall. Once done, I will call Premium Home Services back to clean the vents. Dor's exact words were "I do not want to charge a future customer for a service I could not complete". That's professionalism at its best, especially in today's economy. Every little bit helps. Premium Home Services has gained a new customer for life.Posted on Yelp Denise D.Verified Awesome service! Giovanni came in and took care of the problem in a timely manner. He was professional and personable. He explained the services being provided and a future maintenance plan. I highly recommend his services. I will be using him in the future and recommend to friends and family.Posted on Yelp Miles J.Verified Giovanni was awesome , cleaned my dryer ducting out and helped me with my air conditioner unit. His service was great and he is very knowledgeable with every aspect of his job.
Helping homeowners enjoy cleaner air, improved energy efficiency, and safer living through expert air duct cleaning, attic insulation, and dryer vent services.